Frequently Asked Questions

We encourage you to visit your loved one at any time during the day. Our residents are welcome to host their guests in their rooms or make use of any of our communal areas or garden. We would like to ask you, however, that you avoid visiting at meal times because this may mean your loved one misses out on a meal. However, if you let us know what time you plan on arriving, we can arrange for you to dine with your loved one and share a meal together. Tea and coffee are readily available when you visit, too.

We can make allowances for pets as long as they are house trained and clean. Please contact us prior to bringing a pet with you and we will advise further.

Of course! We encourage you bringing any photo frames, cushions, ornaments, and other small items of furniture to personalise your loved one’s room. It’s important to us that our residents feel they are within their own personal space when they stay with us, so please bring any personal effects and small furniture items.

Yes, we hold monthly meetings and open discussions for our residents to share their opinions and ideas with our care team. Where appropriate, we will put these ideas into place or propose a way of solving their questions and requests.

Our mental health care home in Eastbourne is capable of meeting the needs of residents with depression, anxiety, bi-polar, schizophrenia, and mild dementia. Our trained carers are also incredibly supportive, so we can accommodate those with mild mental health problems. Unfortunately, we are unable to provide for those with nursing needs or advanced mental impairments.

Yes, we are able to care for individuals with some physical mobility impairments as long as the use of a hoist is not required. Our carers are all experienced and trained, so we impart the most dignity and respect when aiding our residents.

Yes, we like our residents to be friendly with one and other and schedule regular activities for all to participate in. Our staff are friendly and there’s always something fun on the horizon! Should your loved one prefer their own space, we of course respect this and won’t force them to partake in any activities or group sessions that they don’t want to.

We arrange visits from our local church group every month, but if your loved one follows a different religion then we can of course explore options with you in order to make sure they are still in contact or attendance with their spiritual organisation.

We will gladly support individuals at our care home, but we also care for couples too.

Typically, our prices range between £650 to £850. Our pricing is fully bespoke to your needs, so we encourage you to get in touch!

Find out more about our availability and ask us any further questions by calling 01323 722855, send us an email at, or enquire online today.